Ask your dealer what part of the warranty it would void, I bet you get a DUH for an answer.Dealer says installing the Australian towbar would void the warranty. I have to get a U.S. supplier.
I've emailed Hyundai NA and Hyundai AUS to see if there's anything they can do. I called Hyundai NA and the guy on the phone said he could see the part, but it wouldn't let him order one for the dealer.
This is just frustrating. I don't want a freakin' U-Haul towbar.
Additionally, I tried calling an Australian Hyundai dealer in Melbourne, and they told me they're not allowed to sell to Hyundai parts to the U.S. So much for ordering one anyway.
Just order the european oem tow bar and f$%? that ******* salesman. It's a hyundai Kona oem part there's no way hyundai would deny a warranty claim for fitting their own parts..So I can't get the dealer to call me back on anything. They tell me "We don't know, we'll call you back..." then don't.
So I called "U.S. Warranty," the company that handles the warranty part of my car. Their claims adjuster said that there's a specific clause stating that installing a towbar must be complaint with the manufacturer's recommendation, and in this case, it's "not recommended." So installing a towbar would void the vehicle's warranty.
So what the **** can I do? They flat out lied to me regarding the towbar, and sold me a car that I can't use. That was the ONE thing that I absolutely needed before buying the car, the one thing they assured me I could get after buying it.
Now what? It's not like I can return it to the store for a refund. I f*cking hate care salesmen. I specifically bought a new car this time so I theoretically wouldn't have to put up with this clown and circus bullsh*t.
It was a warranty / liability issue. If I installed an aftermarket towbar, then both Hyundai and the extended warranty company could deny any claim on any mechanical part of the vehicle. So if the clutch, transmission, breaks, or who-knows-what gave out, they could just say it was because I was towing something. Since it would automatically go to arbitration, I'd lose. I'd be giving up the warranty on the car if I installed the towbar, which isn't something I'm willing to do.Just order the european oem tow bar and f$%? that ******* salesman. It's a hyundai Kona oem part there's no way hyundai would deny a warranty claim for fitting their own parts..