Well, this gets very weird.
Just for context - Please note that I had terrible trouble getting the supplying dealer, Howards Taunton, to register the vehicle in my name after purchase last October so I could get the new V5C which would allow me to transfer my personal plate to the vehicle - took them over 4 weeks! In effect they still were the registered keeper, and by implication owner, of the vehicle for that time and potentially my insurance may have been invalid?
The UK.Gov site now tells me that there is an outstanding safety recall for my vehicle when checked with my current personal plate - the DCT farce I assume.
The Hyundai EU site (can't find a UK one) when checked with my VIN number tells me there are no recalls?
"MyHyundai" website insists that my vehicle has the originally issued registration number and will not allow me to edit it to my personal one?
I contacted the Hyundai helpline by email and I had a reply that when they checked my VIN number there were no recalls.
However I was also informed that both their own system and the DVLA site (the one they use, which I can't access) has no record of any vehicle with my current registration plate - WTF? I did update Howards by email to alter their records when I changed plates and had a reply that they had done so - yeah, right!
I assumed that all bulletins and recalls would rely solely on the VIN - the clue is in the name "Vehicle Identification Number" - but it seems not to be, at least as far as Hyundai are concerned.
So basically, UK.Gov site says there is a safety recall for my car and Hyundai don't even think my car exists so I will just get told to "go-away" if I pop in to a dealer for the recall! Priceless.
The very helpful guy at the helpline says he will "endeavour" to sort it all out which sounds like he maybe unsure of a totally positive outcome?